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Main câmera shaking / rattling

(Topic created on: 25-12-2021 03:28 AM)
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Members_5KCBuGp
Student
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My main camera when filming or taking a picture is shaking rattling Is this a software problem or phone problem Does anyone could help Thank you 

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8 REPLIES 8
BandOfBrothers
Samsung Members Star ★★
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Hi @Members_5KCBuGp 

 

Your video is awaiting approval so cannot be viewed yet.

The camera would typically make a rattling noise when not in use due to the camera lens that floats in the camera module. This would only be evident when a person shakes the phone and then intentionally listens for the noise.

However it shouldn't be that evident when using the camera meaning the lens is engaged, however if a person does unnaturally shake the phone it would have the potential to make a noise.

If your concerned then let a Samsung Experience Store  / Samsung Service Centre have hands on with your phone.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Members_5KCBuGp
Student
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Problem. Is the video is shaking  , like a windy motion.  Hard to explain  whe  they approve I'll be possible  to see what I'm talking  about .

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BandOfBrothers
Samsung Members Star ★★
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Ah so your meaning Video stabilisation @Members_5KCBuGp 

Perhaps try what-is/super-steady/ 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Members_5KCBuGp
Student
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I've tried  this and doesn't  change anything  . Thank you  for your help 

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BandOfBrothers
Samsung Members Star ★★
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How about settings, Apps, Camera , Storage , Clear Cache. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Members_5KCBuGp
Student
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I've  done this as well.

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BandOfBrothers
Samsung Members Star ★★
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Ok then send feedback via the Samsung Members app and or take it to a Samsung Experience Store or Samsung Service Centre @Members_5KCBuGp 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Edusm
First Poster
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I have the same issue. Did you find any solution?

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