Insurance policy £69.00 excess

[aframone]

No mention of this when I purchased S21 and insurance. Now phone needs repair they want £69. Rip off 

[Pugs1957]

Read your terms and conditions.

[tinglish]

You always have excess on insurance,like @Pugs1957 said read your t&c

[JAMES4578]

@aframone  As others have said unfortunately there is always an excess. It is your choice whether or not to purchase the insurance.  see full details here https://www.samsung.com/uk/shop-faq/samsung-care-plus/ 

[antikythera]

£69 is reasonable, especially as the parts and labour would cost far more than that

[Dannyboii]

Some insurances charge like £100-£150

[aframone]

See the access cost is now displayed with the insurance cost. The way it should be