02-12-2022 11:19 AM
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Just installed the latest update to Android 13 and one UI 5.0. I have the S21 FE.
My stored fingerprints were lost or corrupted somehow but I cant register new ones as the process gets to about 95% then says fingerprint operation cancelled. I tried resetting to 12 but the same thing was happening. So im just stuck not being able to use the sensor (which was a really useful feature for logging in to various apps).
Anyone having the same issue?
02-12-2022 11:46 AM
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02-12-2022 12:21 PM
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there are no stored fingerprints and a reboot doesnt help. 95% is as far as it gets before stopping regardless of finger or anything else
02-12-2022 05:28 PM
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07-01-2023 12:45 PM
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I have the same issue. I tried to delete stored finger print and reboot again yet nothing happened
19-03-2023 08:29 PM
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Yes still not clear even after few updates completed..showroom people saying to change display is only solution..idk is ultra sonic fingerprint can't replaceable ..isnt it?
19-03-2023 08:30 PM
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You got any update on fingerprint problem.
12-10-2023 05:46 PM
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Does anyone have any headway on this? I just had to have my battery replaced and when I went to redo my fingerprints it's giving operation canceled before I can even try.
12-10-2023 06:31 PM
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Samsung now has yet another update ready and I'm avoiding it for the time being as I'm terrified it will set me back again
14-11-2023 11:42 AM
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