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Contacts being erased s20

(Topic created on: 30-08-2021 03:39 AM)
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klagace
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My samsung galaxy s20 5g keeps erasing the same 32 contacts. I have to go to my trash and reinstate my contacts daily. I tried erasing the cache data directly on the contacts app but it continues. 5 minutes after reinstating them they go back in the trash bin over and over??? 

 

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BandOfBrothers
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That's a conundrum @klagace 

Do you sync your contacts with any other option such as Gmail etc ?

Might just be worth checking your settings in that area out.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Ventor
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@klagace Hi, is there another phone linked to this Samsung account?






"The quieter you become-the more you are able to hear..."


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Ventor
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@klagace Perhaps a solution is not to restore contacts automatically, but to save them manually. This could work.






"The quieter you become-the more you are able to hear..."


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arsenio7
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my S20 5G keeps doing that as well. i did a factory reset, didn't install any software ... and it does it again. anyone experiencing the same thing?

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