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Cannot setup email app.

(Topic created on: 24-05-2025 10:08 AM)
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bassmanjon
First Poster
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Bought new phone, cannot get emails. Can't find place in app to input server info.
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7 REPLIES 7
jamesefc1991
Pathfinder
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What phone did you buy
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bassmanjon
First Poster
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Hi, I have samsung s21fe
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bassmanjon
First Poster
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I have a galaxy S21 FE
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bassmanjon
First Poster
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Tried to set up, but it says POP3/IMAP not switched on for this account.
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johnz237
MegaStar
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Hi! Welcome to the samsung members community!

Being a Gmail service I would reach out to google directly- hopefully should be a straightforward service
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bassmanjon
First Poster
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Thanks
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TechSupportPro
Pathfinder
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Yo! If you can’t find where to enter server info, you might be using the default email app’s quick setup.

Try adding your email account manually:

Open your Email app → go to Settings → Add Account → choose Manual Setup or Advanced Setup.

Then you’ll get to enter incoming/outgoing server details.


If you tell me your email provider, I can help find the exact server settings too!

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