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Can't connect paired device

(Topic created on: 15-09-2022 11:33 PM)
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Ellu
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I have recently bought a Samsung galaxy S21 5G, and a walkabout 2 watch.
The device is paired to the phone, but every time I try to connect, I get a message saying that an app is required to use this device.
The app is installed and the watch is bound to the app.
I've tried resetting, uninstalling etc, but nothing is working. 
It also was the same situation with my old fitbit tracker.
Does anyone have a solution to this please?
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LW1983
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Ellu, have you had any joy with this? I'm having th3 3xact same issue with the same phone. It won't recognise my fitbit app at all!
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