05-02-2022 08:58 AM
05-02-2022 10:35 AM - last edited 05-02-2022 10:36 AM
05-02-2022 02:39 PM - last edited 05-02-2022 02:39 PM
Hi @steviecee92 Just to rule out the charger are you able to try another one or try the charger on another Device? However that may well not be the issue. Additional steps other than those mentioned by @xSteveuk include checking there is no debris in the charging port and reboting your Device. You may also wish to try in Safe Mode ,power off and and on and when Samsung logo appears press and hold the volume key. However for some type of issues it is a good idea to wipe the cache partition.
An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear. Some other detail here https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/
if all else fails you would need to contact Support.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.