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UI 7 ISSUE

(Topic created on: 08-07-2025 12:26 PM)
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Ega12
Apprentice
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Since I installed One Ui 7 my S22 (base model) is constantly rebooting and freezing about of nowhere! I've wiped cache and factory reseted but nothing works. What should I do? Should another update fix this?

6 REPLIES 6
MNas04
Hotshot
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Have you checked if auto restart is switched off? Head over to settings > click on device care, then scroll down to auto optimisation and toggle auto restart off.
RevengeOneUI
Pathfinder
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https://eu.community.samsung.com/t5/mobile-apps-services/solution-phone-running-slow-after-one-ui-7-...
That's unusual, I've suggested this for more minor performance issues, but it may help for yours also.
Let me know if it improves anything
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JAMES4578
Samsung Members Star ★★
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Hi @Ega12  Welcome to the Samsung community:) 

Ensure all your apps are up to date and that  you have sufficient free space  (at least 20%) sometimes there can be conflicts with 3rd party apps and if ok in this mode would pinpoint recent 3rd party apps which have been installed https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

if possible can send Error Report via Samsung  Members,Support-Send Feedback-lock up/Restarting. Detail issues and ensure the system logs are attached.

You may need to contact support though  https://www.samsung.com/uk/support/

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Ega12
Apprentice
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Yes, and still facing the same issue.

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Ega12
Apprentice
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Thank you. I will try to contact Samsung support.

MNas04
Hotshot
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Have you tried putting your phone into safe mode? It might be a third-party app that's causing your phone to restart. Leave it on safe mode for a few hours and see if its fixes the issue.
https://www.samsung.com/us/support/answer/ANS10003495/
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