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The Sound Tower app does not work on Android after January 2023 update

(Topic created on: 18-02-2023 02:50 AM)
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gameinn
Student
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Hello everyone

I was not sure where to post but in relation to: https://play.google.com/store/apps/details?id=com.samsung.speaker&hl=en_GB&gl=US

In an update pushed late January 2023, the sound tower app does not work on Android. I don't know if this is only for Android 13 devices. If you check the recent reviews every review mentions it. You open the app and the logo appears and then the app just crashes/exits.

Uninstalled and reinstalled multiple times same issue. I thought this would be fixed in some days but that's been nearly 3 weeks and no update. I would just like it known or if anyone at Samsung reading can pass to the relevant team/department. If anyone knows a better place where I can report this issue let me know.

1 Solution


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Solution
gameinn
Student
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Good news. An android update happened for the sound tower app (March 5th) and it does not crash anymore. I would like to think this thread made Samsung aware hehe.

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3 REPLIES 3
brandonboggles
Apprentice
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Amazing
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Levanr
First Poster
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Same problem S21 Ultra

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Solution
gameinn
Student
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Good news. An android update happened for the sound tower app (March 5th) and it does not crash anymore. I would like to think this thread made Samsung aware hehe.