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Smart Switch problems

(Topic created on: 15-06-2024 08:59 PM)
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Gret
Apprentice
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Hello,

 

Hello,

I bought in Pais, the Galaxy S24 Ultra and i have problems with Smart Switch. First of all, when I launch it, after a while it lists my apps and crashes after about 30 minutes.
I called Samsung support but they couldn't help me. It should be noted that I had the same problem with my Galaxy S22 Ultra.
I hope someone has one or more solutions to fix this problem.

THANKS.

 

6 REPLIES 6
Glenntech
Samsung Members Star ★★
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How are you trying to transfer the data. Personally I'd recommend using a cable rather than wireless
Also make sure the screens stay on with both phones
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Gret
Apprentice
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Thank you so much Glenntech for your quick response. Yes, i use a cable, between my smartphone and my PC.

I wanted to make a WiFi backup, but I didn't understand how to do this transfer..

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Gret
Apprentice
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J'aimerais bien mettre une image dans mon profile mai je n'ai pas de liens qui vont vers les dossiers de mon PC. Décidément ..🙄

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Gret
Apprentice
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Sorry it's better in English ..🤔

J'aimerais bien mettre une image dans mon profile mai je n'ai pas de liens qui vont vers les dossiers de mon PC. Décidément ..

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Gret
Apprentice
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I would like to put an image in my profile but I don't have links to the folders on my PC. Definitely..

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Gret
Apprentice
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Second chance ..

I would like to put an image in my profile but I don't have links to the folders on my PC. Definitely..

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