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Smart Switch Error hr = 0x80040155 (interface not registered)

(Topic created on: 05-03-2022 09:51 PM)
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Mike Nicoloff
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I tried using Smart Switch,  on my Windows 11 Pro laptop and using Microsoft Office Professional Plus 2019 & my Samsung S21 Ultra Cell Phone.

When I plug in my phone to laptop, for the 1st time, I click "Outlook Sync"

Then I click "Sync Preferences for Outlook"

I get the Sync Preferences for Outlook screen, everything is greyed out except the check boxes for Contacts, Calendar, & To do.

When I check off either Contacts or Calendar or To do, I get the following error message   

hr = 0x80040155 (Interface not registered)

I even rebooted laptop & phone and still get this error message.  

I don't know why it wont work.  Can you please explain why it is not working.

I got screen shots pasted in Word if you require to see.

Thanks......Mike Nicoloff

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Members_hUB68Pg
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I have the same problem using an S7

 

For me the calendar is most important and I tried all of the suggestions none work - aside the paid for service.

Samsung support suggest re-installing Outlook, (Stand alone desktop version 2019) but that had no effect nor did installing other versions of Smart Switch.

This is really fustrating.

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Members_08m6v80
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From one month ago I Have exactly the same problem with my Galaxy s10  

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Members_08m6v80
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I Have the same problem from one motnh ago with my galaxy s10

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