Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Settings keeps stopping S10 Plus

(Topic created on: 10/05/21 13:35)
5kidsnadog
First Poster
Options
Mobile Apps & Services

I'm hoping someone can help , I've got an S10 + and for the past month or so its performance has got worse . Its now at the point where I get "settings keeps stopping" every time and use the apps  . I cant access any of the settings to take it back to factory settings . I cant access any of the quick launch apps at the top of the screen . If I try and do the hard reset it comes up with an error "Back up fail "

Has anyone else had this experience ? 

5 REPLIES 5
Picminfake
Explorer
Options
Mobile Apps & Services
Hard reset via recovery mode
5kidsnadog
First Poster
Options
Mobile Apps & Services

I cant get in to recovery mode from hard reset - it gives a Back up fail message . Is there another way to get in to recovery mode?

0 Likes
Picminfake
Explorer
Options
Mobile Apps & Services
press and hold the following three buttons at the same time. . . Power Button, Bixby Button, Volume Up Button
0 Likes
Picminfake
Explorer
Options
Mobile Apps & Services
Shut down the phone
0 Likes
Pugs1957
Superuser I
Superuser I
Options
Mobile Apps & Services
Make sure you are connected to your PC as this is now a requirement for Android 11.