I'm hoping someone can help , I've got an S10 + and for the past month or so its performance has got worse . Its now at the point where I get "settings keeps stopping" every time and use the apps . I cant access any of the settings to take it back to factory settings . I cant access any of the quick launch apps at the top of the screen . If I try and do the hard reset it comes up with an error "Back up fail "
Has anyone else had this experience ?