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Secure Folder forgot password

(Topic created on: 3 weeks ago)
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scarlett1497
First Poster
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I can't get into my secure folder and I'm pretty sure my password is correct because I was able to get in plenty last week but ever since the update over the weekend I haven't been able to access the folder. There is no forgot password option popping up and I have tried multiple solutions online to fix this issue. I really need to be able to get the content that is in that folder so resetting is not an option. Are there any solutions for this?

2 REPLIES 2
Tourbillon De La Vie
Samsung Members Star ★★
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No workarounds




"Whoever wants to be always right needs to change opinion often."

arianwen27
Samsung Members Star ★
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Unless you enabled "allow password reset with samsung account", your only option is to wipe it
arianwen27_clean2.png
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