21-08-2020 03:27 AM
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I created a samsung pay card on my account, but the app crashed on me. When I reopened it back up, the app says that it looks like I already have a samsung pay card.
It isn't in my mobile wallet and when I open the app there is NO way to re-add a card that supposedly exists and is linked to my Samsung Account, to my Samsung Pay wallet.
I tried using the Curve app to get either a physical card or see my card details to add it manually, but both those options force close the Curve app.
So now I'm stuck in a limbo where I apparently have a Samsung Pay Card, but can't use the card.
I can't add it to my wallet. I can't create a new one and I can't request the details to add it manually.
Has anyone had this issue? Might someone know how to fix it?
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28-08-2020 05:00 PM
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I managed to add the Samsung Pay Card to the Samsung Pay wallet!
Turns out the Samsung Pay Card was created successfully, we just had to manually it to our wallets just like any other debit/credit card.
Here's how I did it:
- Went to the curve app and clicked on Account. You should see a black Samsung Pay Card (Curve Card) at the top.
- Clicked on View Card Details, and wrote the details down i.e. card number, expiry date, cvv.
- Went back to the home page of the Samsung Pay app, swiped all the way to the left to add a new card.
- Filled in all the details for the card from the curve app, and did the security check stuff. And that's it, the card was added to my wallet!
Hope that helped
21-08-2020 08:57 PM
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28-08-2020 01:08 PM
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I too am having the same issue. Clicking on the "open the curve app" button takes me to the curve app (which I've got installed and logged in), but nothing happens.
28-08-2020 05:00 PM
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I managed to add the Samsung Pay Card to the Samsung Pay wallet!
Turns out the Samsung Pay Card was created successfully, we just had to manually it to our wallets just like any other debit/credit card.
Here's how I did it:
- Went to the curve app and clicked on Account. You should see a black Samsung Pay Card (Curve Card) at the top.
- Clicked on View Card Details, and wrote the details down i.e. card number, expiry date, cvv.
- Went back to the home page of the Samsung Pay app, swiped all the way to the left to add a new card.
- Filled in all the details for the card from the curve app, and did the security check stuff. And that's it, the card was added to my wallet!
Hope that helped
30-08-2020 04:48 PM
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Yep that worked for me too!
27-03-2021 09:55 AM
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After adding card manually I also had to open the card and select the option to add to Pay Tab otherwise it doesn't show up and you cannot use it directly from the Samsung Pay app
11-08-2023 08:00 PM
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Does not work any more curve now demanding ID to replace our of date card details
