21-09-2018 04:36 AM - last edited 05-03-2019 01:33 PM by YulianK
Hi everyone.
Recently my celphone was stolen, so I decided to buy a new one. When I sign into my Samsung Health account in my new celphone, I realize that all statistics recorded in the stolen celphone are missing, I have data since the last year :(, is there a way in which I can have my data back? Obviously I can not sync the data of my old phone. I thought all the data was stored in the cloud :(.
25-01-2019 04:11 PM
Hi! Did you find a solution to this problem as I have the same issue?
10-02-2019 02:53 AM
Hi Charli, not yet. 😑
10-02-2019 07:56 AM
I believe you can't restore, you'll have the data from now on although you can see old data in Galaxy Health on your phone