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Samsung Care

(Topic created on: 09-08-2025 01:14 AM)
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Clopxy
First Poster
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So, I bought Samsung Care+ but on my Galaxy S25 Ultra it still says it's not covered. I have the receipt of the purchase and everything checks out so it should say my phone is covered. I'm kind of scared because it says 53 days left to sign up.

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12 REPLIES 12
Busst81
First Poster
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I'd give it 24hrs to activate and see what happens, if nothing happens take it back and find out what's going on. 53 days is still a long time, it will get sorted. Good luck
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smiley
Samsung Members Star ★
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If you go to settings - about phone. Does it show as covered there ?

If not then perhaps it just needs a few days for processing.

Smiley
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User: Smiley

ENGINEER Noun: en-juh-neer.
1. Solving problems you didn't know you had, and in ways you can't understand.
See also Wizard, Magician
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MisterW7
Apprentice
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Mine says the same but I only purchased the cover yesterday so I thought it just takes a day or so to register.
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GreaterGalaxyUK
Troubleshooter
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Has it been updated?
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GreaterGalaxyUK
Troubleshooter
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Will it still show something here even if it is a pay monthly purchase? I signed up today.
smiley
Samsung Members Star ★
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Yes it will. I always do pay monthly. It seems better option to me, unless the yearly is heavily discounted.

It may take a little while to become active on this page though.


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User: Smiley

ENGINEER Noun: en-juh-neer.
1. Solving problems you didn't know you had, and in ways you can't understand.
See also Wizard, Magician
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MisterW7
Apprentice
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Yeah it's showing now.
GreaterGalaxyUK
Troubleshooter
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Thanks. Yes with the 3 month free offer, it works out roughly the same as a 2 year plan.
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smiley
Samsung Members Star ★
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...and you never know when you might want to cancel.

For example I currently have two policies... s25u and fold 7. I am going through transition phase and will likely cancel the s25u ultra policy... perhaps it won't get much use now.

If I had paid a full 2 year policy, I believe you can get a pro rata cost back... but it is just more hassle.

Monthly means cancel when you need to. Often i see after one year, with the market value etc, that I cancel after 12m. That is if I even keep the phone for long enough.. I seem to feel compelled to change at every release at the moment 😂


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User: Smiley

ENGINEER Noun: en-juh-neer.
1. Solving problems you didn't know you had, and in ways you can't understand.
See also Wizard, Magician
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