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Problem with some apps

(Topic created on: Monday)
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Issabelth
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For a couple of weeks I've got a problem with some apps. I think it's been since the lastest One UI upgrade.

I tried reinstalling the app, restarting the Phone, optimize my apps with Galaxy App Booster. My app and One UI are the newest. 

I've got Samsung S24 Ultra, One UI 8.5, Android 16.

Please help 😞 

8 REPLIES 8
__Matthew__
GrandMaster
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Hello @Issabelth 👋 ..if you run your problem through Gemini you do get suggested solutions. I was a bit dubious to include them here mind you... 😊
Tourbillon De La Vie
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What apps




"Whoever wants to be always right needs to change opinion often."

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JAMES4578
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Hi @Issabelth Welcome to the  Samsung Community 😀  

Can you give a bit more detail, for instance are the apps lagging/freezing or a bit slow.  You have gone through some Troubleshooting. I would say ensure All apps are up date ,optimise in Device Care. Sometimes a soft Reset can help. Hold the Power and Volume Down Buttons simultaneously for around d 10 seconds until the Device Reboots.

Sometimes.there can be a conflict with 3rd party apps and if not problem in Safe Mode would pinpoint recent 3rd party apps which have been installed.  

https://www.samsung.com/us/support/answer/ANS10003495/

 

 

 

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P0LLY
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🙏😂😮
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hugmanloveshimself
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+5

Wipe Cache Partition: Turn off your device, hold Volume Up + Power to enter Recovery Mode, select "Wipe cache partition" using volume keys, and confirm with Power. [1]Reset App Preferences: Go to Settings > Apps, tap the three-dot menu, and select Reset app preferences to reset permissions and default apps without deleting data. [1]Clear App Data/Cache: Navigate to Settings > Apps, select the specific problematic apps, and choose Storage > Clear cache and Clear data. [1, 2]Check App Compatibility: The app may not be optimized for the latest One UI/Android version; check the Google Play Store or contact the app developer for updates. [1, 2]

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hugmanloveshimself
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Why not I have just done it if it's going to help others then everyone is happy 😊
__Matthew__
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..because sometimes the solutions aren't Samsung Members Community Forum 'friendly'... 😂 😬 😬 ..and NOT everyone is happy! 😮
hugmanloveshimself
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If you don't edit it then it's fine I know you love an edit lol 😆 😂