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Overcharged subscription

(Topic created on: 3 weeks ago)
134 Views
Shona123456
First Poster
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Applied for 7 days free trial re pdf...all fine cancelled on 7th day and Samsung took 53 out my account

Anyone have the same problem

 

Thanks

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1 REPLY 1
Robin999
Samsung Members Star ★
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Some companies require you to submit cancellation requests a day or two before the start of the first billing period. Personally, I always cancel 7 day trials on the 3rd day. I still get the full 7 days free trial, but at least I know the company will get the cancellation request in time. I never cancel free trials on the last day.

If I were you, I'd contact Samsung or whichever company your subscription is now with and explain the issue. Hopefully, they'll issue a refund. More importantly, though, is you need to confirm it's actually cancelled otherwise, you'll continue to get charged.