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MY PAGE change of email address

(Topic created on: 31-05-2024 05:53 PM)
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Members_WXcX3TF
Student
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Hello I'm about to leave my current broadband provider and I have to change my email address on my account. When I go onto  'my page' there is not an option to change, only add an address. If I'm unable to change my email address this will cause issues later....come on Samsung make things easy for personal detail changes! 

3 REPLIES 3
JAMES4578
Samsung Members Star ★★
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Hi @Members_WXcX3TF  Do you mean your Samsung Account, there should be an option to change the email via  profile Info-email-change on your Device.  Alternatively an option via the web https://account.samsung.com/membership/intro  

if problems persist  can contact the Accounts Department on  0800 995 1079. 

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Robin999
Samsung Members Star ★
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Sign into your Samsung account. Tap on your profile picture. Tap manage Samsung account. Tap on your existing email address. Enter your new email and tap change.1717176408700.jpg1717176408721.jpg1717176408750.jpg1717176408779.jpg
Members_WXcX3TF
Student
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Hi James, I'm currently with BT and will be ending soon my contract, but wished to change to Gmail, to ensure access. after your advice/link I found that when I put in a new Gmail account it was already used....it turned out is was me, so I had access via two accounts this must happen a lot when you purchase a new phone when you set up as you need a Google account a Samsung account ...life is so complicated !! thanks Alan

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