15-06-2023 03:24 AM in
I have a Samsung S22 when I try to create a new txt and want to attach a document file such word or PDF when I press the + in the txt message window to select download options the MyFiles folder option is not there. Therefore I am unable to attach these documents to my TXT message. The confusing part is that it was available for another TXT message I did with for a different phone number?
15-06-2023 11:18 AM - last edited 15-06-2023 11:20 AM
22-06-2023 08:36 AM in
I've tried numerous other mobile numbers and there is no My File option in the drop? It looks like an unsolved mystery why I can't get the My Files to appear so I can attach document files except for that one time?
28-06-2023 10:05 AM in
Hi @PeterPod ,
Pugs1957 is along the right lines, I reckon: it’s to do with Rich Communications/RCS/Chat.
I had a play around on this one on my S10, and found that the My Files option only appears at all when the 'Chat features' is enabled (Messages > 3 dots > Settings > Chat settings > ‘Chat features’ toggled to on), and even then only for some of the mobile numbers I have in the Messages app. The message thread between me and my dad is one of those that has the My Files option permanently missing, for example. He has a Galaxy J6; and I confirmed that he has no option for RCS/Chat.
Given that, I’m guessing that both devices need to have Rich Communications/RCS/Chat enabled for My Files to be an option in the drop.
29-06-2023 09:20 AM in
I've solved the problem by using another another app. I press the + that opens a selection to get image/doc selection from various locations. I select Files which opens another menu you scroll the top section until i get to My Files.