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Original topic:

Mobile Data

(Topic created on: 13-07-2021 02:26 PM)
Christy203
First Poster
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Mobile Apps & Services
Since last update on 3rd July I cannot get mobile data. Been to Vodafone and been told they have had a few people same problem and to wait for next update. Only thing is I cannot even order an Uber without WiFi so obviously when out impossible.  Samsung can you let me know when this will be as very annoying considering paying for data and cannot use.

3 REPLIES 3
Pugs1957
Superuser I
Superuser I
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Mobile Apps & Services
Vodafone messed up the update. Find the correct APN settings on their website, go into connection settings, Access point names and add the APN data and you will be up and running.
JAMES4578
Superuser I
Superuser I
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Mobile Apps & Services

@Christy203  think Vodaphone is responsible this time, however  should be easy enough to find the correct APN settings as described by @Pugs1957 .

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 3.1,Android 11
0 Likes
Anobeithiol
Navigator
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Mobile Apps & Services
There is also a self help guide here :"Set up your phone for internet | Vodafone UK" https://deviceguides.vodafone.co.uk/set-up-your-phone-for-internet/