Import notes of "Notes" app into "Samsung Notes" app

[Members_JdIYoY7]

My phone broke a few weeks ago (it keeps hanging on the "Samsung a50" logo). I bought a new phone (Samsung a54). I had a backup of my photos and I thought I also enabled the backup method on my old phone for my notes.

However, when I try to import notes on my new phone of my Samsung account, then I only see 29 notes (from 2019 and earlier). I had a lot more notes.

I logged in into my Samsung cloud and noticed there is stored data for the "Notes" app (in my picture "Notitie"). How can I see this data? There are 224 notes but I only see 29 notes when importing data of my Samsung account.

 

 

[smg1]

I had a look at my Samsung notes app to find my old notes. Please see the screen shots to navigate where I find them. I'll try and put the screen shots in order

[Members_JdIYoY7]

It says "no scrapbook notes found"

[ShortarseLisa]

Have you tried using the Smart Switch app

[Members_JdIYoY7]

My old phone keeps hanging on the a50 logo...

[p2002]

I have the same problem. I have over 300 notes, but when I try to import them using this function it shows that there are only about 60 (and they are some old ones). Fortunately I have still my old phone so I can use Smart Switch. But it definitely shouldn't be that. It turns out that Samsung Cloud backup copy isn't safe and reliable at all. 🫤