Green Line Appeared Suddenly After One UI 0.7 Update

[A735G1]

Dear Samsung,

I am writing to report a display issue that started occurring after I updated my device to One UI 0.7. Around two weeks after the update, a green line suddenly appeared on my phone's screen. There was no physical damage or mishandling involved.

This issue seems to be directly related to the recent software update, as many users have also reported similar problems. It’s disappointing to face such a hardware-level issue caused by a software upgrade on a premium device.

I request Samsung to take responsibility for this and provide a free screen replacement or an appropriate resolution as soon as possible.

Device Model: A735G

Software Version: One UI 0.7

Issue Started: Two weeks after the update

Looking forward to your support.

 

[raokarthick]

Following a discussion with Samsung Singapore's chat support, where the issue was initially indicated as covered, I was surprised to learn upon visiting the service center that a labor charge of $60 SGD would be applied. Furthermore, I have observed that Samsung's software updates appear to contribute to excessive device heating, potentially leading to display issues, as I previously experienced with my S21+.. 

[Members_w8R0KhD]

The only solution to stop the lines is use a custom rom..

[Gurpreet001]

Same here bro but Samsung has to  take responsibility for same and must replace this screen