Google credentials

[Hicktorious]

Constant notification asking for Google credentials within the G mail app. When I click on it and empty black screen comes up. I can see there are fields to fill behind it but cannot see anything else. Anyone else had this or know how to resolve?

[johnz237]

Hi! Welcome to the Samsung Members community!

Settings > Apps > Gmail > Storage > Clear cache+ clear data. Restart phone. Any help?

[Hicktorious]

Hi John and thanks for the speedy response and attempt here.

I tried what you said and thanks for the easy to follow steps too, however unfortunately this still hasn't worked. I have gotten the message again this morning and I am unable to enter any details into the field as I cannot see them. I have attached pictures now too

[Hicktorious]

I have now resolved this. I had to remove the account in question which was my iCloud email then re-add it in. Appears to have done the trick