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Original topic:

Facing issue of login to Smartthing Application

(Topic created on: 01-10-2022 11:54 PM)
bestbushcraft
First Poster
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Mobile Apps & Services

A smartthing washer was recently purchased and the app was installed on my Android phone. Using my Gmail address, I created a Samsung account (not linked to my Google account). As of now, everything is going well.

In an attempt to link it to my wife's and son's android phones, I have tried installing the app on each and attempted to link it to the same account as the washer.

As a result, the app takes the only android account that is associated with the respective phone and only allows you to log in using that account. I have a gmail account for my son and my wife, of course.

If the device does not have the same gmail address as the one that is used on the app, how can I get it to accept the other one?

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1 REPLY 1
Neo001
Big Cheese
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Mobile Apps & Services

Hi,

Samsung allows only one account per device (unlike Google). However, there is an option to invite members in the SmartThings app under Manage Home.