28-03-2023 12:30 PM in
28-03-2023 02:52 PM in
Hi @emmas1985 There have been some issue reported with Hotmail/outlook accounts.
you could try uninstalling and downloading again. However if still issues in the event of 2 step verification being enabled you may need to create an app specific password in the email app. If the IMAC protocol was disabled log into a web browser to enable this function. Otherwise would need to contact the email provider.
Some more information in this thread https://eu.community.samsung.com/t5/mobile-apps-services/email-problems
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .