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Dual sim problem - can't save contacts

(Topic created on: 08-09-2023 12:58 PM)
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Maria450
Apprentice
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I have a Galaxy S22, dual sim. I have a clone of whatsapp so both sims have whatsapp however, I can't save contacts and, have lost named contacts, on my whatsapp clone. I tried moving contacts onto my phone in case the sim was full but no help.

 

Any ideas please?

1 REPLY 1
RedM106
First Poster
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Hello,

I'm having exactly the same issue. The main WhatsApp for SIM1 works fine. The clone WhatsApp tied to SIM2 is not recognizing any contact names saved in my phone and recognized by the main WhatsApp for SIM1.  When the clone WhatsApp for SIM2 asks if I want to add the number to my contacts, it makes me go through the process but doesn't actually add the number to my contacts. 

Frustratingly it also means I can't initiate a WhatsApp conversation with anyone using SIM2 clone WhatsApp because it doesn't recognize any numbers.  I have to wait for someone to WhatsApp me to enter the conversation.

It's almost pointless having the 2nd SIM.  I've tried all the usual online suggestions to get SIM2 to recognize contacts, so would be super grateful if anyone had any ideas.  Thanks in advance!

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