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Original topic:

dropping internet connection randomly whilst Wifi is on, S20 Ultra

(Topic created on: 02-09-2021 07:08 PM)
iamsuchablondie76
First Poster
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Mobile Apps & Services

hi all

apologies if it was discussed, I tried to look for a similar post, but haven't found one.

my S20 Ultra randomly drop the internet connection. By this I mean, I am still connected to Wifi, all other devices at home have wifi, but not my phone. It lasts a couple of minutes by longest, if I realise it's not working, switching wifi on and off helps.

I have no idea what could be causing it.

has anyone come across a similar problem?

I find it extremely frustrating, as I often use apps, that require a constant internet connection and get disconnected if it happens.

thank you in advance for any suggestions

 

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2 REPLIES 2
chiranth
Pioneer
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Mobile Apps & Services
This also happened to me while using a s21+ I reset all settings and it worked for me. Hopefully it works for you.
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pete007
Troubleshooter
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Mobile Apps & Services
Find your mobile setting that will reset it. This will only affect the Internet settings.
Reboot your phone and input your passwords for the Internet.
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