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Original topic:

Changing the ringtone for 1 individual contact on my A54 phone

(Topic created on: 07-08-2023 01:40 PM)
Members_S5SYfks
Apprentice
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Hi. I have followed the procedures given by samsung and other websites and samsung videos to change the ringtone for my contact name on my phone to a specific ringtone I have saved in my music files. I have followed the procedure exactly, but each time i do it and ring my phone, I hear the default Galaxy bells ringtone, even though it shows the name of the song i want to play , which is The Healer by John Lee Hooker  in the "Custom" location on the phone and the default ringtone "Galaxy Bells" is not highlighted.  I have tried this numerous times and just cannot change the ringtone to The Healer. Please can you advise what i am doing wrong as this procedure does not work !!!!  This is what i have done :-

1 Opened up my contact name on the phone 2. pressed the exclamation mark button 3 pressed edit 4  Pressed View more 5 Scrolled to bottom of the page to ringtones ( when i do this The Healer is showing) 6 Pressed Save 7 Tried ringing my number from my landline and the Galaxy Bells  ringtone rings !!!! 

Where am i going wrong please ????? Many thanks Jimmy 

 

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acko54
Apprentice
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just curious, have you restarted the phone since you changed it, in most cases you have to.. its just a thought.. if that fails, give the track your trying a different name on its file.. Good luck
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