Hi. I have followed the procedures given by samsung and other websites and samsung videos to change the ringtone for my contact name on my phone to a specific ringtone I have saved in my music files. I have followed the procedure exactly, but each time i do it and ring my phone, I hear the default Galaxy bells ringtone, even though it shows the name of the song i want to play , which is The Healer by John Lee Hooker in the "Custom" location on the phone and the default ringtone "Galaxy Bells" is not highlighted. I have tried this numerous times and just cannot change the ringtone to The Healer. Please can you advise what i am doing wrong as this procedure does not work !!!! This is what i have done :-
1 Opened up my contact name on the phone 2. pressed the exclamation mark button 3 pressed edit 4 Pressed View more 5 Scrolled to bottom of the page to ringtones ( when i do this The Healer is showing) 6 Pressed Save 7 Tried ringing my number from my landline and the Galaxy Bells ringtone rings !!!!
Where am i going wrong please ????? Many thanks Jimmy