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Cannot hear my callers

(Topic created on: 09-07-2021 10:15 PM)
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Twins19
First Poster
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When I call or receive calls, I don't hear the person but they can hear me. How to I rectify this problem 
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3 REPLIES 3
Mitzzz999
Big Cheese
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I'm hoping your earpiece isn't faulty. You tried restarting the phone... taking the sim card in and out? What model are you using?
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Twins19
First Poster
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Galaxy A20E
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Silly question, have you tried the volume up key while connected to a call? 📞
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