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Original topic:

Brand new s22, system update stuck downloading at 0%

(Topic created on: 23-08-2022 01:46 AM)
PirateAndy
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As title says. I saw a system software update on my brand new out of box s22 and yet it is just stuck downloading at 0% with time left showing as --:--:--

Tried going into the recovery menu but it won't boot into safe mode either. Did they change the safe boot method yet again?
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-Robot-
Samsung Maker ★
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For recovery you need the phone to be connected to a computer. From power off whilst connected to laptop or pc. Press volume up and power button together to start, wait until you see Galaxy sign before releasing

I am sure it's volume up if not volume down and power
PirateAndy
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I have found out that it must be something to do with my home WiFi router. As I tried to update in work on our WiFi there and there was no issue at all and updated as normal. So I need to talk to my ISP about why their router is a pile of excreta
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JAMES4578
Samsung Maker ★
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@-Robot-  yes it is power/ Volume up to enter Recovery Mode and need to connect to computer or use USB-C Headphones for S Series.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

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