Mobile Apps & Services | Samsung Community UK

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Smart Call missing.

Posted by 17-03-2021 01:59 AM in Mobile Apps & Services

Hello all. I have Samsung Galaxy Note 20 Ultra. I'm happy with it but unfortunately missing Smart call feature. I have imported from USA.... View Post

18-03-2021 06:00 AM

@Nettwerk hi there this website says https://www.samsung.com/global/galax... View Post

Samsung Galaxy 20 + now beeps

Posted by 17-03-2021 07:34 PM in Mobile Apps & Services

Last night my Samsung Galaxy 20 + started beeping in 5 minute intervals. I have turned the NFC off, I have turned the accessibility off but I... View Post

18-03-2021 05:58 AM

@Mlbdds1 try turning off and on the phone  View Post

New "N" Icon Has Appeared

Posted by 24-07-2019 07:02 AM in Mobile Apps & Services

Hi All, can anyone tell me what the N icon in orange circle is that has appeared on my phone (as in pic). View Post

17-03-2021 11:40 PM

Hi, I think this means notices,, I went into samsung galaxy themes whole logged into my account a... View Post

Calendar 2021 showing wrong week numbers

Posted by 21-12-2020 03:38 PM in Mobile Apps & Services

Samsung Calendar is showing the wrong week numbers. 2020 has 53 weeks. The week starting with 4 January is week 1. Not week 2. Where can I submit... View Post

17-03-2021 03:33 PM

Thanks a lot. it works and fixed the problem 珞 View Post

customer service

Posted by 17-03-2021 11:05 AM in Mobile Apps & Services

Hi all, does anyone know of a working customer service email for Samsung? Would be much appreciated. View Post

17-03-2021 03:09 PM

Hi @Ry12pea Do you not wish to use Live Chat , Samsung Members app or social Media? https... View Post

How to update a card

Posted by 17-03-2021 12:20 PM in Mobile Apps & Services

Hi, I have my bank card setup in Samsung pay. My new card for the ae account has just arrived, but I cannot add the new card as the se... View Post

17-03-2021 12:44 PM

I thought that might be the case. Thanks View Post

PerfZ reporting wrong temps?

Posted by Anonymous 17-03-2021 10:20 AM in Mobile Apps & Services

I am having issues with PerfZ reporting strange temps, for example when the phone is cold it reports it to have a temp which is well below ambient... View Post

17-03-2021 10:27 AM

I know.. have a nice day :=) View Post

how do you remove bixby

Posted by 16-03-2021 11:53 PM in Mobile Apps & Services

My bixby turns on for no reason when I'm not touching it how do I remove bixby View Post

17-03-2021 08:45 AM

thank you its been removed now View Post

earbuds

Posted by 30-11-2020 07:27 PM in Mobile Apps & Services

My samsung earbuds have just stopped playing music from my amazon music still work on every thing else any help please. View Post

17-03-2021 07:19 AM

Can your earbuds play other streaming music like Spotify Tidal ? if so, the problem could be the ... View Post

Samsung Music Player

Posted by 04-02-2021 01:22 AM in Mobile Apps & Services

I cant seem to play half the music on my phone anymore on the Samsung Music app on the S21 Ultra as saying it doesnt surport WMA.files anymore... View Post

17-03-2021 07:14 AM

You may need the help of 3rd-party tool 's help like Music Converter to convert music to into sev... View Post

whats app not waking phone

Posted by 17-03-2021 01:54 AM in Mobile Apps & Services

When I get a call on WhatsApp it will not wake my phone, all I see is a black screen until I open it myself, it wasn't always this way just... View Post

17-03-2021 04:04 AM

@gcon hello there kindly double check notifications setup and permissions ... View Post

Health: Latest update removed monthly and weekly graphs. Please bring them back, Samsung!

Posted by 25-01-2021 10:23 PM in Mobile Apps & Services

I use Samsung Health to track many health related markers, such as weight, blood pressure, sleep, blood oxygen. In previous version of Samsung... View Post

16-03-2021 10:22 PM

Yes, poor descision. Please bring back Weekly & monthly & even yearly averages. View Post

Deserting Samsung

Posted by 16-03-2021 05:11 PM in Mobile Apps & Services

Dear Samsung Over the years our relationship has been strong. I accepted many changes over year but this is it. ... View Post

16-03-2021 06:18 PM

Some of your concerns are valid but the majority are sadly across all Android devices these days.... View Post

BTU vs XEU

Posted by 10-03-2021 10:28 PM in Mobile Apps & Services

So I've recently learned about these 2 codes. I know both are UK csc codes for unbranded/unlocked/sim free devices. BTU is for... View Post

16-03-2021 04:03 PM

My S21 Ultra BTU device came from Amazon. My old S10+ XEU came from Carphone Warehouse and I neve... View Post

S21 128gb

Posted by 15-03-2021 08:08 PM in Mobile Apps & Services

I recently upgraded to the S21. it's a great phone but 2 numbers just won't ring out. 1 being my husband's and the other is my daugther... View Post

16-03-2021 02:03 PM

Your phone must of increased in price now it won't take husbands calls..haha View Post

Import Data option missing in Samsung Notes

Posted by 25-06-2020 08:03 AM in Mobile Apps & Services

Hi, I have a Galaxy A10 with the Samsung Notes app. When I go to the settings menu, the Import Data function doesn't exist. Any... View Post

16-03-2021 04:01 AM

Same issue (No import data option) Galaxy A21 (running Samsung Notes 3.8.06.28 - no update availa... View Post

Only Samsung card possible on Samsung Pay

Posted by 15-03-2021 07:06 PM in Mobile Apps & Services

I can add a credit/debit card to my Samsung Pay on S21 Ultra. It only gives me the option to apply to Samsung card or add a Fidelity card. I have 2... View Post

16-03-2021 02:38 AM

@ThaisPlaza hello there try the clear data / settings → apps → Samsung Pay →... View Post

Streaming audio via SmartView on a dnla speaker

Posted by 15-03-2021 08:45 PM in Mobile Apps & Services

Hi! I'd like to play the audio of my N20U on a SYMFONISK (Sonos and Ikea). I'd like to know if it's possible to stream the audio of... View Post

BBC Sounds Lock screen missing buttons

Posted by 04-07-2020 11:36 AM in Mobile Apps & Services

I recently upgraded from a Samsung Galaxy A5 to Samsung Galaxy S20. After this, when i run BBC Sounds, app, the lock screen doesn't display... View Post

15-03-2021 06:52 PM

Exactly the same problem with my Samsung S10e; the lock screen ceases to show the BBC Sounds app'... View Post

How do I turn off 5g if I do not have a 5g plan?

Posted by Anonymous 15-03-2021 10:44 AM in Mobile Apps & Services

I have an s20 fe 5g View Post

15-03-2021 05:45 PM

you need to have a plan. If you do not have a 5g plan but a 4g one you will not use 5g, also you... View Post

3.0 UI buggy

Posted by 22-12-2020 10:12 PM in Mobile Apps & Services

Does anyone else think 3.0 UI is buggy ? Like notifications not showing up , Apps not opening , swiping up for the bottom doesn't always work... View Post

15-03-2021 04:42 PM

I've had the same issue trying to swipe away notifications it just swipes up the system tray it's... View Post

How to modify game settings for every game in game lancher?

Posted by Anonymous 15-03-2021 10:31 AM in Mobile Apps & Services

How can I modify game settings for every game in game launcher? I cannot find an option to do it for every single game but for all of them... View Post

15-03-2021 10:46 AM

Yeps I will View Post

Samsung Pass

Posted by 18-09-2020 08:13 AM in Mobile Apps & Services

Pass has disappeared from my phone. When I try and reinstall it from the Galaxy store, it tells me it's already there and gives me the option... View Post

14-03-2021 04:42 PM

it has disappeared off of the biometrics screen View Post

Samsung S10 Lite Callers cannot hear me.

Posted by 14-03-2021 02:30 PM in Mobile Apps & Services

Hi. I have had a software update and since then when people call me their phone ring once and no more ring tone is heard. My phone is ringing but... View Post

14-03-2021 02:38 PM

Go to Galaxy store, look for Galaxy labs, install, open app, install app booster and run...it sho... View Post

Samsung forcing undesirable content via upday.

Posted by 13-03-2021 11:46 PM in Mobile Apps & Services

I detest the values of the Daily Mail in Britain so I have logged into upday and 'hidden' it as a source. But still, days... View Post

14-03-2021 01:35 PM

Hi, @AndrewL, I confirm the source is hidden in upday where you say. Also the other version... View Post

Samsung Health Monitor

Posted by 14-03-2021 08:34 AM in Mobile Apps & Services

In the Galaxy Store you can not download the Samsung Health Monitor application so that, I can run in the watch3, the ecg option and blood... View Post

14-03-2021 12:11 PM

Glad you got it sorted  Have a nice weekend too View Post

Community missing from members app

Posted by Anonymous 28-12-2020 11:10 PM in Mobile Apps & Services

For the last couple of months my Samsung members app has been missing the community tab. I've contacted Samsung Support for help and... View Post

14-03-2021 04:22 AM

I am having this exact problem. Any solution yet?? View Post

Emoji Button Gone Samsung Keyboard

Posted by 11-03-2021 12:48 PM in Mobile Apps & Services

So a little background, I bought a Samsung S20 at a huge cost of around £1,000 in December 2020. The main reason for choosing this phone was... View Post

14-03-2021 03:20 AM

You can download many free keyboards that are customisable for your specific requirements. I use ... View Post

Galaxy A10

Posted by 12-03-2021 08:36 PM in Mobile Apps & Services

The Galaxy 10A is the worst phone ever invented it is so so slow and takes about 2 weeks to fully charge so this is a warning to everyone don't... View Post

14-03-2021 03:14 AM

Very good review of the phone with lots of information. Thanks for contributing  View Post

Instagram Camera Mode gone after update

Posted by 18-02-2021 10:32 PM in Mobile Apps & Services

I recently updated my phone and found soon after the instagram mode has disappeared. Has anyone else noticed this? I was advised to reset phone to... View Post

13-03-2021 08:31 PM

anyone got this sorted as the live chat person said should be there in camera modes View Post