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Any one know why i am getting this error on my s23 ultra tdra

(Topic created on: 08-03-2024 07:38 PM)
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Shahidak
Student
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Screenshot_20240308_233046_Samsung Pay.jpg

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7 REPLIES 7
Piper123
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Hey there

Most likely your device was bought from a different region?

Which country are you in and which country did the device come from?
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Shahidak
Student
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I am from uae and bought it from uae 

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Piper123
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I'm afraid there is your problem. Your device is locked to UAE.

I'm afraid I'm not sure myself how you might get round it (not even sure you can).

@JAMES4578 any ideas?
@Glenntech
@GoanGeek
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Shahidak
Student
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But the problem my friends are using this its only for me

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Piper123
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Did they also get their devices from UAE?
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JAMES4578
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I think the Device would need to have been used in the UAE  with a local sim card(via a 5-10 minute call), in order to remove the region lock once you insert a Uk sim card (if applicable)

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Glenntech
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I've imported phones before and never got the Samsung pay to work.
My Galaxy Note 5 I imported from the UAE.
Same as yourself, it wouldn't work.
As @JAMES4578 has said. From new it needs a local sim in the country of origin first of all. Again, a phone call is needed.
I will say that it doesn't always work. Could depend on service provider in the country of origin

I don't think it can be done retrospective, so unfortunately, your phone won't work with it now.
You can always use Google Wallet. Works well, and I never had issues with it.