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Access Samsung cloud withoud samsung phone

(Topic created on: 22-02-2021 04:52 PM)
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Harith Hansaka
Apprentice
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Hello!
I had Samsung phone and now it is broken. How do I restore my Samsung cloud data (Messages, Photos and videos)?
Thank you

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4 REPLIES 4
ChetS
Explorer
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To access Samsung Cloud on your computer, open your desired web browser, and then go to support.samsungcloud.com. Click Sign in, enter your Samsung account information, and then click SIGN IN again.
Pugs1957
Samsung Members Star ★
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Do it before it closes in April.
Harith Hansaka
Apprentice
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Yeah there is my backup, but there is no option to download or restore them. 

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Harith Hansaka
Apprentice
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Screenshot_2021-02-23-05-12-25-746_com.microsoft.emmx.jpg

There isn't any option to download or restore the backup. 

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