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Oorspronkelijke onderwerp:

Samsung Wallet in Belgium

(Onderwerp aangemaakt op: 24-01-2024 05:02 PM)
3737 Weergaven
RiMe
Journeyman
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When will be Samsung Wallet available in Belgium ? Not only for the payment, but also as key and remote control for my new BMW i4 !!! We don't understand that Samsung don't prioritise the development, at least as key and card holder if payment aren't accepted at country level.
Please !!!

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Oplossing
Sora01
Journeyman
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I updated the Samsung Wallet app recently, by removing it and downloading it again from the Samsung App Store (not Google Play Store!) and I can now add the BMW Digital Key to the Samsung Wallet app in Belgium!

So it seems like this is FINALLY fixed!

Thank you whoever at Samsung finally decided to make this work!

Bekijk de oplossing in de community in het oorspronkelijke bericht

17 Antwoorden
Ajay-A
Community Manager
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Hallo @RiMe ,

 

Thank you for your message. No date is yet available but as soon as we have more information about this, we will also announce it via our website and the various channels.

 

With kind regards,

Ajay

Community Manager
Members_xET5vnx
Student
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What's happen ? I would like to use it also with my bmw. What must we do ? Buying an iphone ?

 

__MarcO__
Apprentice
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So, 6 months later, can you tell us when Samsung wallet will be available ?
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RiMe
Journeyman
Opties
News???
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Ajay-A
Community Manager
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Hallo @__MarcO__,

 

Thank you for your message. Currently there are no plans to bring the Samsung Wallet. We hope you can enjoy uour Samsung product nonetheless.

 

With kind regards,

Ajay

Community Manager
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RiMe
Journeyman
Opties

Any new's ? It's a pity for Samsung... A phone 1500€ and impossible to full connect to my BMW.. A watch 350€ and impossible to pay in Belgium !!! Really !!! 

Sora01
Journeyman
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This is becoming an absolute disgrace and joke. Our phones cost more than 1000 euros, have all the bells and whistles, have AI features, fantastic cameras and everything else you'd expect from premium devices. It then has the necessary hardware for UWB (Ultra Wide Band) to use the digital keys with our BMW'S and other car brands but because no Benelux bank wants to support a Samsung Wallet payment method (which makes sense as we can all use Google Pay anyway) for this reason I cannot add my car's digital key. Make it make sense please, this feature is also years old already, works in all the other countries and could you just be enabled by 2 lines of code. I absolutely regret buying this phone and there is no excuse. What is Samsung going to do, NEVER support digital keys in BENELUX? I am going to log a request with TestAankoop and other parties for consumer protection as I bought this phone with UWB assuming it would work as a digital car key or digital key for door locks (the only use cases UWB has currently) and I cannot use it for that. That is false advertising and should be punished or fixed.

Samsung had years to enable this by doing nothing and let us use Google Wallet to use it (Like you can on Huawei and Oppo devices) instead they actively block us from using this feature.

I am fed up, and please lrovide feedback that confirms either when this will be enabled or that this will never be enabled and I can get rid of this phone that I laughing in my face every day when I drive my car and feel stupid while people with a dumb old iPhone can do things my fancy phone can't.

Ajay-A
Community Manager
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Hallo @Sora01,

 

Bedankt voor jouw bericht en feedback. Kan je een screenshot delen of de link waar we aangeven dat in Benelux zou werken? Ik geef dit gelijk dan ook intern door. 

 

Met groet,

Ajay

Community Manager
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Sora01
Journeyman
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 hey Ajay-A:

Op de Samsung Belgie website staat op de feature lijst de UWB functionaliteit geadverteerd, ook op andere webshops/partners. Maar zonder Samsung Wallet kan je UWB niet gebruiken dus dit is niet okay.

(Kan je ook aangeven waarom in goddnaam na al die jaren er geen andere oplossing komt om dit gwn via de Google Wallet app te laten verlopen zoals dit voor Google Pay ook uiteindelijk is gekomen?)

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