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Android Auto S25 ultra

(Onderwerp aangemaakt op: 06-02-2025 11:01 AM)
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Members_weBktC4
First Poster
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I just upgraded to the Galaxy S25 ultra and I cannot for the life of me get Android Auto to connect to my vehicle.

My prior S23 Ultra "just worked", literally plug and play. I'm using the same cable that works with my old phone but tried new ones anyway with no luck. Yes I'm using the correct port on the car side.

The problem I seem to be having is the phone confirms it's connected via Android auto and confirms that it is on fact connected to the car as "S25 Ultra" which all looks good, but once the vehicle side identifies the AA connection, it says "please check your phone for next steps", but the phone thinks it's fully connected already so nothing ever comes up on the phone. I'm stuck in that loop and AA does not work at all (greyed out on car side). The car is looking for some kind of final confirmation or input from the phone side, but the phone is reporting itself as successfully connected.

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Eric37
Journeyman
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Done, but I found a subreddit devoted to this subject. This is clearly happening with most S25's. 

Solutions are uninstalling updates of AA, clearing cache and re-installing AA. Google is a great help!

Bekijk de oplossing in de community in het oorspronkelijke bericht

8 Antwoorden
Patrick
Samsung Members Star ★★★
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Hello,

Please wait for the first big update that will possibly arrive this week. The phone issent officialy for sale till tomorrow.
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Members_OcO0xZk
First Poster
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I have the same issue and the phone is already released. It says something like that I have to check my phone if I don't have to accept or confirm something but everything is ready..

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Casio7
First Poster
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I have exactly the same problem.

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Eric37
Journeyman
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Hi, same problem with the Samsung S25 as well. Tried it in two different cars with three different USB a-c cables: same problem. It looks like it is connected but I cannot operate the phone from the car. It does charge by the way, but nothing else???

Samsung: what is up? How can this be solved?

 

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Eric37
Journeyman
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To be complete: Android Auto on the phone is fully updated. 

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Ajay-A
Community Manager
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Thank you for your feedback about this @Eric37,

 

Via the Samsung Members-app you can also send in an error report to my colleagues of the R&D department. They can investigate this and when this can be resolved by an update this will be rolled out as soon as possible. 

Feel free to keep let us know if you succeeded submitting the report.

 

With kind regards,

Ajay

Community Manager
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Oplossing
Eric37
Journeyman
Opties

Done, but I found a subreddit devoted to this subject. This is clearly happening with most S25's. 

Solutions are uninstalling updates of AA, clearing cache and re-installing AA. Google is a great help!

Ajay-A
Community Manager
Opties

It is good to read that you have found a solution Eric37,

 

Thank you for sharing it. With the errorreport our R&D department can hopefully find the cause. If it is indeed an update that is causing the issue, they can fix it. Enjoy the use of your S25!

 

With kind regards,

Ajay

Community Manager
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