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Original topic:

Washing machine problems

(Topic created on: 30-12-2021 02:02 PM)
Fruffy91
First Poster
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Home Appliances

Good afternoon anyone else feel like Samsung washing machines are a bunch of rubbish. Sat in living room last night washing machine was in run rinse and I thought it sounded very loud so went into the kitchen, the water pump in the bottom sounds like a jet fighter taking off! I’ve just taken the pump filter out too clean it thinking it just be dirty, nothing only a little bit of lint but nothing else no debris no bits or anything, I’ve also used my endoscope too check the propellers and they both look brand new as well and turn freely with very slight resistance which Will be the resistance on the motor they are connected too it looked pratically brand new. The washing machine is a washer/dryer WD90T984DSX_GH purchased on the 19/02 of this year so it’s 10months old. Also my softener has stopped working as well. I have cleaned the detergent draw out fully twice, checked my setting making sure auto dispense is on, made sure my water hardness setting is set properly, and my dosage and concentration. Everything looks ok.

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3 REPLIES 3
xSteveuk
Maestro
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Home Appliances
Hi,
This page maybe helpful

Useful hints and tips for setting up your washing machine

https://www.samsung.com/uk/support/how-to/home-appliance/washing-machines/

Dispenser drawer issues in Samsung washing machine

https://www.samsung.com/us/support/troubleshooting/TSG01207154/

Front Load Washing Machine: fabric softener does not drain properly

https://www.samsung.com/in/support/home-appliances/washing-machine-fabric-softener-does-not-drain-pr...

If still have warranty
Try contacting support
Perhaps book an engineer to check for possible fix

https://www.samsung.com/uk/support/contact/
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Fruffy91
First Poster
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Home Appliances

Hi Steve unfortunately that page is not helpful for me I’ve already done what is asked on the page ie. Clean the filter check everything over etc. 

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xSteveuk
Maestro
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Home Appliances
I would try contacting support
If your washing machine
Is still under warranty
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