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Samsung washer WW90T854DBH/S1 knocking rattling noise during spin

(Topic created on: 03-11-2021 05:29 PM)
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dengor
Apprentice
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Hi all, please see video below of my washer during a spin cycle.  Really loud knocking/rattling noise. What do you think this fault could be?

Also, it usually won't finish the final spin cycle. It just keeps going.

 

https://youtube.com/shorts/BEY-QAZriHo?feature=share

 

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6 REPLIES 6
xSteveuk
Mastermind
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Hi
This page maybe helpful to you

Rattling sound when Samsung Washing Machine is in use

https://www.samsung.com/sg/support/home-appliances/rattling-sound-when-samsung-washing-machine-is-in...
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dengor
Apprentice
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Thanks, but that link doesn't help. It's definitely debris inside the drum or filter. Sounds like something is loose inside.

 

Also, it also has the issue where it doesn't finish spin phase like a number of people on this forum. 

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xSteveuk
Mastermind
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How old is the washing machine
Do you still have warranty?
Maybe able to book a engineer
To take a look and repair
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dengor
Apprentice
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Only a few months old. And yes I have contacted Cs and now waiting for their tech expert to call me back in new 2 days. I wish they'd just send someone without delaying the process by a few days. I sent them photos and videos already too.

I posted here to share and curious to see if anyone might know what it sounds like, or have had similar problem. 

Andyn1
First Poster
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Did you get the issue fixed? What was wrong 

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dengor
Apprentice
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Yes. It was a cracked motor mount. They came and replaced the mount.
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