Hello!
I have this hob for around one year from Amazon Germany. Time to time the hob doesn't work and there are some strange messages. What I have to do to fix that?
these are rotating when the hob is on: 01 -> 02 -> 01 -> 02 -> ...
this is how it's is when the hob is off (03)
Hey @fooBarSmsung,
please contact the technical support directly regarding this issue, so that the authorized service partners may take a look at your appliance. They can be reached from Monday to Saturday between 09:00 and 18:00 via 06196 77 555 77. Alternatively, you can also use the live chat (24/7):
http://spr.ly/Samsung_Live_Chat
Or WhatsApp:
https://spr.ly/_WhatsApp-Support-Samsung
Please keep in mind that these are the German support channels.
Austria: Samsung Service.
Switzerland: Customer Support.
Best regards
