SMS converting to MMS

[Jack benible]

I have a galaxy note10plus with the update of One Ui 4 and send long texts - usually by cutting & pasting text from a Samsung it will only entend to 160 letter..i have an issues that when im writing long sms its directly convert to MMS which seems to me more uncomfortable. What can i do

[Lautiana]

Good evening,

where did you buy your phone ?

Can you take a screenshot of this by taking this path:

➡️ SETTINGS
➡️ ABOUT PHONE
➡️ SOFTWARE INFORMATION
➡️ (take a screenshot where it says: OPERATOR SOFTWARE VERSION)

[Jack benible]

 

[Lautiana · Accepted solution]

Your mobile is for South Korea, that's why I think.

From one country to another, there are not the same options.

You are in France ?

[Jack benible]

Im from Rwanda

[Jack benible]

So no change wont be done?

[Lautiana]

No it's not an update issue unfortunately.

Where did you buy your phone ?

[Lautiana]

you had to buy it from a reseller, they didn't sell you the right model for the right country.

[Jack benible]

Ahhh okay i see. Thanks a lot

[Lautiana]

Sorry 😔.