28-12-2023 01:36 AM
I have a samsung Q80T which has a hdmi 2.1 port (hdmi 4) for current gen consoles. I have a ps5 and have just bought a series x. I have to change the hdmi cable when i change console but when i do that, The xbox automatically puts game mode auto on. When i then want to play the ps5. I have to manually put game mode on or it just stays on standed picture mode. Is there a way to make this stay on, or does changing the cable reset it everytime.
02-01-2024 01:13 PM
Hi @Members_EBt5pX5!
In this case, we would recommend that you call our customer support while you are at the TV so they will be able to connect to the TV and investigate this problem more closely.
SE: https://www.samsung.com/se/support/contact/
NO: https://www.samsung.com/no/support/contact/
DK: https://www.samsung.com/dk/support/contact/
FI: https://www.samsung.com/fi/support/contact/