SAMSUNG CRG9 - HDR issue

[ZonanFrea]

I have a problem with my HDR on my Samsung CRG9 Monitor

When I turn on HDR the picture gets generally darker.

Colors do not shine, the picture looks washed out. Black is not very black and white is not very white.

It's like putting 0n sunglasses.

Firmware of the Monitor is the latest one-1007.02. I'm using Windows 10 Pro 64bit

MSI RX580 Gaming X Graphic Card on Desktop.

When I switch to SDR everything is much better.

Also when I set the HDR on the PS4 Pro after HDR adjustment I can see just for second the real colors of HDR in the PS4 menu..very rich colors, flowing blue to purple..and then goes as before..flat simple colors

Does anyone have the same problem and have a solution?

I think I have tried almost everything and actually my last hope of working HDR was my PS4...

Any help...?

[Pugs1957]

Are you using an HDMI 2.1 cable? HDMI - Wikipedia

[ZonanFrea]

No, HDMI 2.0 I guess for PS4 Pro and PC DP 1.4

Why?  I even changed the HDMI stock cable with the one from the monitor box.

[Pugs1957]

If you refer to the Wikipedia page you will see HDR10 needs a 2.1 cable so I think that's the cause of your issue.

[ZonanFrea]

Ok, but I try it on 8bit color depth on my  PC  and the issue was still there with DP 1.4 cable

The most weird thing is my PS4...the same issue with HDR  - darker picture and washed out colors with the stock HDMI cable 2.0 

I update firmware yesterday to the newest one - 1007.02 with the idea the HDR will be fixed, but...was exactly the same as before. Any other suggestions   ?

Do you think is the Software issue or is Hardware...? I seen many people in internet facing the same HDR problem

[fab4mas]

Same issue for me:

Xbox series X with HDR works perfectly on a normal 55" samsung TV (a cheaper one) but not on my 32:9 c49rg90.

Same for windows via hdmi: if i disable HDR in windows setting colors are brilliant and black zones  are perfect.

[gamechanger]

yes actually this problem happened when this monitor release back few years ago , for HDMI input with PS4 PRO / PS5 , the HDR is never working fine. the color wash out, contrast is wrong.

I think many of us was asking Samsung to update but it never gonna happen.

right now they have release the odyssey G9 / Neo G9 already and I don't think Samsung is going to support this any more.

so just use SDR for PS4 pro / PS5.

for PC with HDR  it does not have any problem

[Fellikanen]

I'm sorry but I just have to ask.

I have the same monitor and have been trying to figure this out for months, the monitor doesn't have an HDMI 2.1 port, only 2.0.

Would a 2.1 cable really matter then? i have a 3080 so HDMI 2.1 is sorted on the source end, but why would they release a monitor with HDR10 if it requires 2.1 but then release the monitor without the needed port to use the feature??? If that's the case a 2.1 cable wouldn't even matter right since the monitor needs a 2.1 port at the back?

[DennyA]

Same issue here and I'm using DisplayPort, so it's not an HDMI cable issue.

[chernyavskiy]

same