Hello @Amani76 and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 😀
I'm sorry to hear of the issues you are experiencing with your Samsung Flip⁶ 😢
If you perform a forum search you may find existing threads with some further help or guidence within.
You could try the following troubleshooting steps >
- Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's }
- As a very last resort back up and factory reset.
If the above does not help and your find no further self help troubleshooting steps then please send this as feedback via your Samsung Members App.
It maybe the case that a Samsung Service Centre or Samsung Experience Store will need to assess your phone.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
