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Wifi issue

(Topic created on: 2 weeks ago)
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prasa17
First Poster

2 weeks ago

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Fold 4 Wi-Fi is not turning on after the software update
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4 REPLIES 4
AtshaamY
Moderator
Moderator

2 weeks ago

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Hi @prasa17. There are a few steps that you can try. Please take a look below.

  1. Try a soft reset. Press and hold the Power and Volume Down buttons for 10 seconds until the phone restarts.

  2. Start the phone in Safe Mode by following the steps provided on our website here: https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

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prasa17
First Poster

2 weeks ago

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In response to AtshaamY
Still facing the same problem
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AtshaamY
Moderator
Moderator

2 weeks ago

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You may try a Factory Reset if the issue persists. Please make sure you back up your data first, as it will be wiped. Steps on how to back up your data and perform the Reset can be found here: https://www.samsung.com/uk/support/mobile-devices/how-do-i-perform-factory-reset-on-my-mobile-device...

Sam832
First Poster

yesterday

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Hi everyone!

Just had the SAME problem today and I fixed it!

So if all else fails (resetting WiFi settings etc)

Try this, it's weird but worked for me

So it could be that the WiFi and Bluetooth chip aren't properly connected 

Turn off your phone and start pressing the back and front of your phone with pressure from your fingers for around 2 minutes

After that you can turn it on and it should be fixed.

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