UI 7 Update Wifi and Bluetooth both dead / broken

[Members_VkegmQC]

Following the update of UI 7 in late May 2025, my phone will no longer detect any wifi networks, nor allow any bluetooth pairings. I have (1) reset network and bluetooth settings, (2) cleared the cache partition, (3) factory reset phone, (4) re flashed the stock rom.

Still doesnt work. So, good luck with the medical monitoring apps that I need (including diabetic Blood sugar alerting). 

Zfold 4 Update -> Trashed phone + Risk of death

Thank you Samsung.

Morons.

[johnz237]

Hi! Welcome to the Samsung Members community!

These forums aren't seen by Samsung, but by other customers.

Go to the Samsung Members app > Support > Feedback.

You seem to have done the major suggestions we could offer—I would reach out to Samsung directly!

Phones should never be a device used for medical risks when so high as to be deadly without one. A dedicated device surely is better.

[Joeeye]

It's interesting, but I don't recall Samsung selling phones to guarantee health and safety for diabetics. As already pointed out, if you're solely relying on your phone for vital health issues, you're being reckless and not using dedicated support/devices/services dedicated to said conditions.

[Members_VkegmQC]

Thank you for taking the time to send feedback. I agree. The NHS in the UK issue the sensors and require one to use a google play app on a personal phone. For severe cases, yes, a dedicated device is provided. However, to save money, dedicated devices are restricted / not for all.  Samsung have lodged a tech support ticket. I will update whether they can fix or not - there will be a lot of Diabetics in my situation with samsung phones. It looks like the last update has messed a lot of various models up from googling same issue. Again, thank you.

[Members_VkegmQC]

I understand. I know at least one other person in same situation (i.e. with samsung model stopped as described). They also use the diabetic app. Posting this somewhere where others can find might help others. When / if I find solution.