18-02-2025 09:47 PM - modificato 18-02-2025 09:50 PM
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Hi everyone,
I got a software update last night for my z flip 6. Since then, my phone's speaker has been producing a blasting/distorted sound whenever I play music, make calls, or use any app with audio. However, when I use earbuds, the sound is completely fine.
I have already tried:
✔ Restarting the phone multiple times
✔ Checking all audio settings (Dolby Atmos, Equalizer, etc.)
✔ Booting into Safe Mode (issue still persists)
✔ Cleaning the speaker grille
✔ Clear Cache Partition
✔ Checking for another software update
The problem only started after the recent update, so I suspect it could be a software bug affecting the speaker. Has anyone else experienced this issue? Any fixes, or the only way to solve it is to send for a fix
in data 18-02-2025 10:00 PM
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By the looks of it, you've got all the bases covered, and it may be time to speak to a Samsung support agent directly.
Not this exact issue, but I've seen mentions on Samsung Members about update issues with the Flips.
in data 19-02-2025 05:22 AM
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Hello 👋 @PIGGYTHEPIGGY
Welcome to the Samsung Community Forum.
Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.
And there is a diagnostic tool in your Samsung Members App.
And you can send feedback to Samsung via your Samsung Members App to ask for help.
If nothing helps including a factory reset then yes let a Samsung Service Centre have hands on.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
