Speaker Distortion/Buzzing After Software Update on Galaxy Z Flip 6

[PIGGYTHEPIGGY]

Hi everyone,

I got a software update last night for my z flip 6. Since then, my phone's speaker has been producing a blasting/distorted sound whenever I play music, make calls, or use any app with audio. However, when I use earbuds, the sound is completely fine.

I have already tried:

✔ Restarting the phone multiple times

✔ Checking all audio settings (Dolby Atmos, Equalizer, etc.)

✔ Booting into Safe Mode (issue still persists)

✔ Cleaning the speaker grille

✔ Clear Cache Partition

✔ Checking for another software update

The problem only started after the recent update, so I suspect it could be a software bug affecting the speaker. Has anyone else experienced this issue? Any fixes, or the only way to solve it is to send for a fix

[johnz237]

Hi! Welcome to the Samsung Members community!

By the looks of it, you've got all the bases covered, and it may be time to speak to a Samsung support agent directly.

Not this exact issue, but I've seen mentions on Samsung Members about update issues with the Flips.

[BandOfBrothers]

Hello 👋 @PIGGYTHEPIGGY 

Welcome to the Samsung Community Forum. 

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

And there is a diagnostic tool in your Samsung Members App.

And you can send feedback to Samsung via your Samsung Members App to ask for help.  

If nothing helps including a factory reset then yes let a Samsung Service Centre have hands on. 

If i can be of any further help please don't hesitate to ask  😎