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Original topic:

Screen broke by the hinge after 1 year of use - Samsung does guarantee not cover it

(Topic created on: 29-09-2022 05:04 PM)
clementetb
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Galaxy Z Fold | Z Flip

After a year of use, the screen of my Galaxy Z Flip 2 broke by the hinge. I took it to a technical service center and I was told that it was not covered by the guarantee as they say it was my fault that it broke. I did a normal use of the phone, actually, it broke overnight.

The phone cost me around 1000e and now I got an expensive paperweight.

Samsung is selling defective products and they are not honoring the guarantee.

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