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Samsung app- please help

(Topic created on: Thursday)
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Natasha69
Apprentice

Thursday - last edited Thursday

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Any onelse having issues trying to place an order?
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6 REPLIES 6
CO9308
Student

Thursday

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Yes. I've tried for the past 8 hrs. I can't seem to get past the delivery stage. I've tried everything, even incognito mode as the Samsung bot told me to do.. I thinks it's probably more to do with you using discount codes. I've saved £700 off a ZFLIP7
they probably dont like that. Lol
Natasha69
Apprentice

Thursday

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In response to CO9308
I can't even get that far, the live chat said ' try again soon'
johnz237
MegaStar

Friday

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Its probably just servers being stressed
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CO9308
Student

Friday

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Once the free buds expires at midnight along with the £50 early bird code. The app allows you to buy a phone now. Just lost £120 discount and free buds. All planned. Shocked, I'm not. But it is wrong on every level .
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johnz237
MegaStar

Friday - last edited Friday

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In response to CO9308
No logical sense for it to be planned. Ah yes- do something what will save is £120 but also make customer never buy from us again- losing millions. I agree companies in general have their tricks, but this one is nonsense IMO
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Natasha69
Apprentice

Friday

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To be fair, I did finally get an order through at about 11:40- I removed all the codes then added them later
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