Samsung app- please help

[Natasha69]

Any onelse having issues trying to place an order?

[CO9308]

Yes. I've tried for the past 8 hrs. I can't seem to get past the delivery stage. I've tried everything, even incognito mode as the Samsung bot told me to do.. I thinks it's probably more to do with you using discount codes. I've saved £700 off a ZFLIP7
they probably dont like that. Lol

[Natasha69]

I can't even get that far, the live chat said ' try again soon'

[johnz237]

Its probably just servers being stressed

[CO9308]

Once the free buds expires at midnight along with the £50 early bird code. The app allows you to buy a phone now. Just lost £120 discount and free buds. All planned. Shocked, I'm not. But it is wrong on every level .

[johnz237]

No logical sense for it to be planned. Ah yes- do something what will save is £120 but also make customer never buy from us again- losing millions. I agree companies in general have their tricks, but this one is nonsense IMO

[Natasha69]

To be fair, I did finally get an order through at about 11:40- I removed all the codes then added them later