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Replacement Question

(Topic created on: 01-11-2020 09:20 PM)
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BouncyLuke
First Poster
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My Z Fold 2, has damage to the internal screen where it fold. It is being replaced as it is within the 28 day period.
Can anybody tell me if I need to send it back with the box, charger and ear phones.
 
Thank you in advance
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Mitzzz999
Hotshot
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from my knowledge and experience... if it's agreed to just be replaced within a month of purchase then it's a swap for everything... even the box as the box IMEI serial number attached. who did you contact about the replacement? Samsung? 3rd party dealer? when the replacement was agreed they should have instructed you what happens next.
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