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Original topic:

QR codes not scanning

(Topic created on: 10-01-2022 08:30 AM)
kbalquis
First Poster
Options
Galaxy Z Fold | Z Flip
Hello,
Is anyone having issues with Fold3 third party applications not scanning QR codes?
For example, my Nest App cannot scan the QR code for Nest thermostat. 
I've tried with the phone closed and with the phone open، doesn't work either way.
It was happening with Android 11, and now with latest Android OneUI4
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3 REPLIES 3
xSteveuk
Maestro
Options
Galaxy Z Fold | Z Flip
Hi,
Try Below

Go to Camera Settings,
and enable the QR code scanner option.

Additionally, press and hold the QR code screen area or the Google Lens button.

If the issue persists,

Download a QR code scanner from the Play Store
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kbalquis
First Poster
Options
Galaxy Z Fold | Z Flip
Dear Steve,
Thank you for the suggestions, but it doesn't work.
Using 3rd party QR scanner isn't an option, as the applications that I want to use require scanning the barcode from within the application (Ex: Nest app)
Pugs1957
Samsung Maker ★
Options
Galaxy Z Fold | Z Flip
You will need support from Nest as it is their intellectual property. It seems their app is causing many problems (see Google Play reviews).
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